REFUND POLICY

No Refund Policy

At Nik & Kel Designs, every service and subscription is delivered with intention, strategy, and dedicated time. Because of the nature of our digital services, all purchases are final. We do not offer refunds, exchanges, or store credit for services, subscriptions, or digital products once a purchase has been made.

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Service Initiation Period

All one-time services purchased through Nik & Kel Designs must be initiated within thirty (30) days of the purchase date.

If services are not initiated within this timeframe:

• The service will be considered forfeited

• No refunds will be issued

• A new purchase will be required to begin services

This policy ensures project timelines remain aligned and resources are allocated effectively.

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Subscription Services 

Monthly subscription services—including website maintenance, digital system support, or app-based services—are billed on a recurring basis.

• Subscription fees are non-refundable

• Cancellations must be made before the next billing cycle

• Once a billing cycle has started, no partial refunds will be issued

Access to subscription services remains active through the end of the current billing period after cancellation.

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Digital Products

All digital products are non-refundable. The only exception is in the case of duplicate purchases made in error. If this occurs, please contact our support team within 48 hours of the purchase for review.

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Contact & Support

If you have questions regarding this policy or believe you’ve made a duplicate purchase, please contact:

Email: support@nikandkeldesigns.com

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All inquiries will be reviewed carefully, and we are happy to clarify next steps where appropriate.

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Final Acknowledgment

By purchasing any service, subscription, or digital product from Nik & Kel Designs, you acknowledge and agree to this Refund & Cancellation Policy.